Policyowner

Initiate a Claim

Thinking about a claim can be difficult. Pacific Life is here to assist you. We can initiate the claim process with some basic information.

What type of claim are you filing?

Death
Other (Disability, Terminal Illness, Long Term Care, etc.)

Questions?

Call Customer Service
(800) 347-7787
Monday - Friday
6:00 AM - 5:00 PM Pacific Time
(excluding holidays)

SERVICE FORMS
Access our most commonly requested forms.

For New York issued policies,
please select from these forms.

For PL Promise Product policies,
please select from these forms.

INITIATE A CLAIM
Click here to start the claim process.

MAKE A PAYMENT
Click here to start the payment process.

INDEXED ACCOUNT RATES